Claim your listing for free to respond to reviews, update your profile and much more. Own or manage this property? Very good at his job and top notch customer service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Higinio always welcomed us and provide superior service. Rest assured that your feedback will be taken into consideration as it helps us improve our services. Also, note our prices are competitive compared to other resorts of the same quality. Yes, as many people have said here, you walk a lot. The fee used to be $11 a person per day which was enough. We recommend Vidanta to any and all. Km 48 Carretera Federal Cancun-Playa del Carmen, Playa Paraiso, Playa del Carmen 77710 Mexico. His level of service outshined everyone he worked around. The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. It was almost like a jungle oasis. Exit the airport and turn right on Highway 307 heading to “Playa del Carmen”. Higinio was very informative and super kind, I think he should be promoted :) The woman who leaves chocolate from maid service as well, I adore her! A review of the Vidanta Resort in Riviera Maya, Mexico.Blog Post: https://www.gabrielfamilyadventures.com/single-post/2018/08/30/Vidanta-Riviera-Maya … Grand Luxxe at Vidanta Riviera Maya, Playa Paraiso: See 1,263 traveler reviews, 1,185 candid photos, and great deals for Grand Luxxe at Vidanta Riviera Maya, ranked #7 of 10 hotels in Playa Paraiso and rated 4.5 of 5 at Tripadvisor. They are ridiculous!! This was really the only time we felt a little unsafe as far as Covid goes. Please see our partners for more details. 5 stars for concierge serve e travel and information and house keeping bedroom service pero most of Ll mu favorite is Higinio at Grand Mayan building 8 he is so hospital and friendly Muy excelente. Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,641 traveller reviews, 4,975 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. This does add challenges. I have stayed at this property 2 times previously. We are disappointed that we were unable to meet your expectations to the fullest. the most luxurious holiday experience that Mexico can offer. Share. Very good. After passing “Puerto Morelos” (10 minutes) on your left you will see the impressive Mayan Arch welcoming you to Mayan Resorts Riviera Maya, where The Grand Mayan is also located. The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso: See 5,630 traveller reviews, 4,961 user photos and best deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 Playa Paraiso hotels, rated 4 of 5 at Tripadvisor. Riviera Maya. The food options are ok. but limited at breakfast and lunch. All the staff were always wearing masks. The sales breakfast... yes, it took much longer than the promised 60 minutes, and they are hard sellers, and not everyone kept their masks up. most luxurious resort of the line. 18,947 reviews. 48 Carretera Federall Cancun-Playa Del Carmen, 12.3 miles from the center of Playa del Carmen. My wife and I wanted to extend our special appreciation to Higinio Jimenez, the Concierge here at the Grand Mayan (he is over buildings, 8, 9 and #10 where we are staying for an extended period this December. Our large garden tub took over 35 mins to fill up because the water pressure was so low. We had a fabulous time at the Grand Mayan. The service workers will just tell you no rather than expend any energy to help you. The Grand Bliss at Vidanta Riviera Maya in Playa del Carmen, Mexico: View Tripadvisor's 782 unbiased reviews, 813 photos, and special offers for The Grand Bliss at Vidanta Riviera Maya, #79 out of 282 Playa del Carmen hotels. The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Friendly and Bright Tambien! We are delighted to find out that all our staff was welcoming and pleasant as this is what we strive for every day. the grand mayan riviera maya hotel playa del carmen, grand mayan riviera maya, wyndham playa del carmen, playa del carmen wyndham, grand mayan cancun, grand mayan playa del carmen, The Grand Mayan at Vidanta Riviera Maya Features, Km 48 Carretera Federal Cancun-Playa del Carmen, Playa Paraiso, Playa del Carmen 77710 Mexico. The Grand Mayan at Vidanta Riviera Maya. If you don't like to walk far for amenities, this resort is not for you, This is a large resort. It was constant. The New Grand Mayan redefines the concept of luxury vacations Is in a class of its own due to its spectacular design. They use a good video to promote safety but here inside other history they don't help to provide mouth cover and transportation inside the social distance it's gone they put all on the inside transportation they even have less transportation so many people on same car ,they don't care … Boasting a beachfront setting and luxurious facilities, Hotel The Grand Mayan Riviera Maya provides the ideal escape with multiple tropical-style pools with swim-up bars and a water park with a lazy river. We stayed in a 1BR unit of the Mayan Palace...this was not our first time staying here, and we enjoy it year after year because of the surroundings, the staff, and the location. Thank you for making our stay even better Julian! Thank you Higinio Jimenez for making our stay much more comfortable. Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,643 traveler reviews, 4,975 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. He is very conversational in English, with a nice grasp of the language. This is the version of our website addressed to speakers of English in the United States. The sounds of water, the scent of lavender, and the soft voices of the staff, will entice you to stay for awhile. The Grand Mayan at Riviera Maya features spacious quarters and beautiful, Mayan-inspired décor, making waking up in paradise even more enjoyable. Response from Grupo Vidanta, General Manager at The Grand Mayan at Vidanta Riviera Maya. Grand Mayan Riviera Maya Hotel, located a few minutes' walk from El Manglar Golf Course, offers 700 soundproof rooms. #13 of 22 hotels in Akumal. The luxurious decoration of its halls and corridors with exotic finishes and sculptures of exclusive creation; dreamlike living spaces furnished with the best; swimming pools and private beaches; and the most personalized attention. Tripadvisor Plus Subscription Terms & Conditions, Hotels near The Grand Mayan at Vidanta Riviera Maya, The Grand Mayan at Vidanta Riviera Maya Pool, The Grand Mayan at Vidanta Riviera Maya Gym, The Grand Mayan at Vidanta Riviera Maya Rooms, Iberostar Hotels & Resorts in Playa Paraiso, Adults Only and Adult Friendly Resorts Playa Paraiso, Playa Paraiso All Inclusive Beach Resorts, Hotels near Iberostar Golf Club Playa Paraiso. The Riviera Maya is an extensive region and a car rental is recommended. Employees who care about customer service are few and far between- Vielman is a special one! So, it too, was useless. Thanks for turning our vacation around- Vielman! Value. Tripadvisor Plus Subscription Terms & Conditions, Hotels near The Grand Mayan at Vidanta Riviera Maya, The Grand Mayan at Vidanta Riviera Maya Pool, The Grand Mayan at Vidanta Riviera Maya Gym, The Grand Mayan at Vidanta Riviera Maya Rooms, Iberostar Hotels & Resorts in Playa Paraiso, Adults Only and Adult Friendly Resorts Playa Paraiso, Playa Paraiso All Inclusive Beach Resorts, Hotels near Iberostar Golf Club Playa Paraiso. The Grand Bliss Riviera Maya is part of the Vidanta family of properties, offering a unique accommodation just steps from the ocean that is part of the Grand Mayan Riviera Maya resort complex. Cleanliness. The resort has a strong time-share sales program so be prepared for the sales pitch. Reviewed August 12, 2020. Water Park – large water park with lazy river for floating and relaxing. Overall the staff is very friendly and many speak some english. On top of the 700 dollar fees, they charge taxes, fees to park on premises. Own or manage this property? This is a nice property but definitely not worth all of the resort fees. The staff was super helpful ! most luxurious resort of the line. The Wellness Center includes Pilates, yoga and hydrotherapy facilities. A total of 4562 have reviewed the The Grand Mayan at Vidanta Riviera Maya, giving it a rating of 4, on a scale of 1-5. The Bliss. Sincerely, The Grand Mayan Riviera Maya Management. After arriving, we had to change rooms, when there was a small kitchen leak and our accomadations are now wonderful. Sincerely, The Grand Mayan Riviera Maya Management. Blessings! The resort is amazing down to the jungle like ambience. Check Out — / — / —. Although we did not all stay in the same building, we were mostly in building 8. The Grand Mayan is a luxury resort that allows families easy access to the beach and to nearby Mayan Riviera attractions. Mayan Palace. The food was very good and at reasonable prices (compared to prices in the US). Our stay was amazing. Beach – _ mile of blue water beaches with kayaks and other activities. Five onsite restaurants and a poolside snack bar will provide guests with food for the entire vacation. We are constantly striving to achieve the highest level of guest satisfaction and this is very useful to us. Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,641 traveler reviews, 4,975 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. We will be back! Everything in Grand Luxxe has been designed with your comfort in mind. the most luxurious holiday experience that Mexico can offer. Free parking is not available at this resort. The kitchen was not well stocked at ALL. Your observations are always welcomed. Spa – everything you can imagine. My step count was easily over 14,000 just going from place to place inside the resort. The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 … Reptiles Toolok Kaa'n is 11 km from the accommodation, while Toolok kaa'n is settled 11 km away. Grand Mayan Palace Reviews. BE WARNED!!! I went to book a 2 bedroom and now their fee is 700 dollars on top of what you have paid for your timeshare fees and exchange fees. All of the staff were very friendly and helpful but our Bellboy Julian was AMAZING! He remembered all 6 of our names from the first drink we ordered. My parents got married and everything went perfect SERVICE IS OUTSTANDING 10/10. Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,629 traveller reviews, 4,961 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. The resort is amazing down to the jungle like ambience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The people here do not accommodate simple requests. What a great experience we had! Most of the rooms are located fairly far from the main pool and beach - 15 min each way. Families may want to opt for a suite, which provides more space and a kitchenette. Dear kml12282 : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your detailed review with us. Review of The Grand Mayan at Vidanta Riviera Maya. Cancun International Airport (CUN), which is located less than one hour from Grand Velas Riviera Maya, offers international arrivals and departures for the Riviera Maya region. The luxurious decoration of its halls and corridors with exotic finishes and sculptures of exclusive creation; dreamlike living spaces furnished with the best; swimming pools and private beaches; and the most personalized attention. more. Eric & Elizabeth Soldahl, SC U.S.A. We had a wonderful experience with our very first time staying at Vidanta. The venue is close to the city's beach area and Playa Paraiso Golf Course. This is highway robbery. 84 reviews of The Grand Mayan "Vidanta Has been amazing to me! The Grand Mayan Palace Riviera Maya is a 4-Star, 663-room, spa condominium resort. But the walkways are beautiful and we didn't mind the distances. Check In — / — / —. Gracias to Higinio and the Grand Mayan! It has been refurbished in 2008. Is there free parking at The Grand Mayan in Riviera Maya? Vielman at the Grand Mayan swim up bar was the best of the best. We hope to have an opportunity to welcome you back in the future to truly impress you with what we have to offer. Nearby dining options include El Puerto (2.4 mi), Casa del Lago (2.5 mi), and Saffron (2.8 mi). We loved the Resort and promise that we will be back to share this experience with our family and grandkids. #8 of 10 Hotels in Playa Paraiso. The little small print is very deceiving, they should be ashamed of themselves. Learn more about The Bliss Riviera Maya. Even though gratuities are included at most of the restaurants I tip them extra for the good service. Facilities Location. There are more places to choose from in the Playa Paraiso area. One sharp knife and one pan that was so misshapen and. Everything in Grand Luxxe has been designed with your comfort in mind. With expansive lobbies and warm, inviting accommodations, Mayan Palace brings charm and comfort to the whole family. Dear mago6622 : Thank you very much for submitting your review of our Resort. Where the lush jungle and the Caribbean Sea meet is Vidanta Riviera Maya, a magnificent paradise featuring stunning natural beauty and all of the wonder of Cirque du Soleil JOYÀ. 84 reviews of The Grand Mayan "Vidanta Has been amazing to me! The Grand Mayan in Riviera Maya does not have a restaurant on site. The Grand Mayan Palace Riviera Maya is part of the Vidanta time-share resort collection. Therapies draw from ancient Mexican and Asian cultures. The main pools are not heated so they can be absolutely freezing which make them uncomfortable even on warm days. 5,630 reviews. A model of indulgence where modern, refined amenities blend seamlessly with the natural environment. Book The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: See 5,640 traveller reviews, 4,975 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. This includes Cancun, Playa del Carmen, Tulum, Puerto Morelos, Puerto Aventuras, Xpu-Ha, Akumal, Soliman’s Bay, Tank Ha Bay, and the Sian Ka’an Biosphere. This is the version of our website addressed to speakers of English in the United States. Colourfully decorated, the suites include a well-equipped kitchen, dining area, whirlpool tub and furnished balcony. Higinio has gone out-of-his-way to assist us with check-in, directions and even finding an Inglesia nearby for us to attend locally! I came with a group of 25. The Grand Mayan was just OKAY. You have to go through two lobbies to check in both accessed only by golf cart trams. Playa Paraíso is the closest landmark to The Grand Mayan Riviera Maya. The systems in place to make you feel safe while traveling during COVID could not have been better. Taxes and fees that are shown are estimates only. The Grand Mayan Suite. There is also a well stocked market where you can buy some food, drinks, and other necessities. The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso: See 5,641 traveller reviews, 4,975 photos, and cheap rates for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. The resort is in good condition even after the hurricane, and the rooms are in great shape (although room to room noise is not good if you have loud people next to you). more. The hotel arranges airport transfers to and from the property which is very reasonable at $15USD Like many beach. Spa access FREE to … the grand mayan riviera maya hotel playa del carmen, grand mayan riviera maya, wyndham playa del carmen, playa del carmen wyndham, grand mayan cancun, grand mayan playa del carmen, The Grand Mayan at Vidanta Riviera Maya Features, Km 48 Carretera Federal Cancun-Playa del Carmen, Playa Paraiso, Playa del Carmen 77710 Mexico. It was almost like a jungle oasis. The Grand Mayan Riviera Maya is located at KM. Dear mlmaier : thank you for taking the time to provide us your feedback about your recent stay with us. Is in a class of its own due to its spectacular design. Travellers' Choice. Save. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are disappointed that we were unable to meet your expectations to the fullest. I don't have much to complain about because everyone was friendly and helpful. This non-smoking hotel offers a fitness center, outdoor tennis courts, and hot tubs in the outdoor pool area for guest use. The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso: 5,631 Hotel Reviews, 4,961 traveller photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #8 of 10 hotels in Playa Paraiso and rated 4 of 5 at Tripadvisor. It is predominately Spanish speaking so expect that you will not be able to communicate with anyone the way you are used to. Claim your listing for free to respond to reviews, update your profile and much more. The Spa at the Grand Mayan are a world unto themselves. For a high end resort, it was underwhelming. Our concierge Higinio Jimenez with the Grand Mayan was there with a smile and took us under his wing to show and guide us around the resort so that we had the best experience while staying there. Your comment will be shared with the appropriate management area. Surround yourself with the ultimate in splendor. The maids do solicit tips at the end of your stay. Sincerely, The Grand Mayan Riviera Maya Management. Riviera Maya - Gallery - The GRAND MAYAN, Voted the Best Resorts in Latin America, Mexico. Where is The Grand Mayan Riviera Maya located? Rooms have a modern, chic feel with sitting rooms and Jacuzzis. Service. I don't have much to complain about because everyone was friendly and helpful. You are already there and already spent money so don't expect much if you do not speak their language. Grand Mayan Spa. Golf Course – very nice 18 hole par 54 golf course designed by Jack Nicklaus. This property will go bankrupt shortly because people will go to all inclusive resorts for the same price. We'll likely be going back. Learn more about The Grand Mayan Riviera Maya. The do offer trams but you have you wait around for a bit for them. There are more places to choose from in the Playa Paraiso area. Our room had a plunge pool that was too cold to use and had a loud draining noise that was very annoying while sitting on the balcony. The United States end of your stay for sharing your detailed review with us and beautiful, décor. 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